United rentals how to#

With Strivr, United Rentals was able to implement Immersive Learning, specifically designed to train outside sales reps. Bill Dwyer, Training and Development ManagerД®ffective training for a high-stakes environment using VR So instead, I bring Virtual Reality into the classroom so we can visit a jobsite without leaving the training room. IвЂ™d like to take my group of 20 or 25 attendees to a construction site to look around, but itвЂ™s just not feasible. вЂњIt puts people to sleep.вЂќДЇacing these challenges for such an integral part of their business, United Rentals teamed up with Strivr to develop and implement training in Virtual Reality (VR) that would simulate the real-world experience of being on a construction site. вЂњPowerpointвЂ™s just a fixed picture,вЂќ admits Jeff Perry, a United Rentals outside sales rep. Unfortunately, standard classroom training couldnвЂ™t replicate the actual experience of being onsite.

United rentals how to#

The company had long struggled with how to consistently train reps so their on-the-job learning curve wouldnвЂ™t put them in harmвЂ™s way or jeopardize their decision-making in a high-pressure moment. Making sure these men and women across 1,000 rental locations are properly trained is critical to safety outcomes as well as sales potential. They must be comfortable and confident stepping onto job sites that are often loud, chaotic and dangerous. Like all equipment rental companies, outside sales reps are key to their business. The worldвЂ™s largest equipment rental company, United Rentals, has roughly 18,500 employees who help rent over $14 billion worth of heavy equipment to industrial and construction customers, utilities companies, municipalities and individual homeowners. It is the reason why his role as an outside sales rep is a critical element of the construction industry. The repвЂ™s skill and knowledge level directly impacts his customerвЂ™s revenue, so he must be able to walk onto any jobsite and assess critical needs in the moment. You might think this would be the job of the construction foreman or contractor, but the outside sales rep has specialized knowledge about the equipment thatвЂ™s available for rent. The outside sales rep knows this is potentially a huge problem, and recommends the right type of pump to remedy the situation. An outside sales rep for an equipment rental company walks onto a construction site and notices a hole in the ground filled with water.